Understand how the CFPB’s Debt Collection Rule impacts you
On November 30, 2021, the Debt Collection Rule became effective. These rules clarify how debt collectors can communicate with you, including what information they’re required to provide. Here are five key things to know about these new debt collection rules.
CFPB Ombudsman’s Office 2021 Annual Report
The CFPB Ombudsman’s Office shares its FY2021 Annual Report.
Give us feedback on the draft CFPB Strategic Plan for FY 2022 – 26
The CFPB is required to publish a new strategic plan that communicates the Bureau’s mission, strategic goals, and objectives for the next five years. We invite your feedback on the draft strategic plan for fiscal years 2022 to 2026.
Ethics Guidance to Protect the Public Trust and Detect Revolving Door Misconduct
We’ve issued additional guidance to staff reminding them to report ethics violations, such as suspicious communications and activity by former employees to agency officials
The CFPB Ombudsman’s Office celebrates Ombuds Day
This October 14th is Annual Ombuds Day, meant to increase awareness and help educate about the ombudsman profession.
The CFPB is looking out for families, workers, and communities
Today, I was sworn in as Director of the CFPB. I am honored to lead this organization, which plays an essential role within the Federal Reserve System.
Deadline to request initial forbearance for HUD/FHA, USDA, or VA backed loans is extended until National Emergency ends
If you have a mortgage backed by HUD/FHA, USDA, or VA and are struggling to make payments due to the pandemic, you can request initial forbearance anytime during the COVID-19 National Emergency.
New rule ensures mortgage servicers provide options to potentially vulnerable borrowers exiting forbearance
Effective August 31, a new rule amending Regulation X aims to ensure eligible borrowers have a meaningful opportunity for loss mitigation after exiting mortgage forbearance programs.
Comparing auto loans for borrowers with subprime credit scores
Our latest Data Point report takes an in-depth look at the different types of auto lenders, the interest rates they charge, and the correlations between the interest rates they charge and the rates of default among their subprime borrowers.
Volunteering to help people make the most of the tax refund. An opportunity to give back
Support volunteerism including community-based efforts to provide free tax preparation services to people with low incomes.