dMillions of students seek postsecondary degrees in the hope that advancing their education will lead to better job opportunities, higher earnings, and greater economic security for themselves and their families. But many institutions of higher education are precluding students from making professional and educational gains by withholding their official transcriptsContinue Reading

Financial companies that collect and process loan payments play a critical role in consumer finance markets. The Consumer Financial Protection Bureau (CFPB) is the primary federal regulator of the consumer debt collection industry, and today, we submitted our annual report to Congress on the Fair Debt Collection Practices Act (FDCPA).

The Department of Education announced that the student loan pause will continue through August 31, 2022. Here are three things to keep in mind.

A number of large banks are eliminating non-sufficient fund (NSF) fees on checking accounts, cutting total NSF fee volume by about 50%, or $1 billion, annually. Other banks continue to charge these fees. The Bureau is closely scrutinizing whether and when charging these fees may be unlawful.

It is a myth that student loans are not dischargeable in bankruptcy. Some private student loans require a showing of “undue hardship” and an adversary proceeding within the bankruptcy in order for the loans to be discharged, while other types of student loans are treated the same as other unsecuredContinue Reading

When you get billed for medical treatment, know what protects your credit standing and how to steer clear of pitfalls.

Nonprofit hospitals are required to offer financial assistance programs to help people cover the cost of medical care. Other medical providers might also offer similar assistance.

Flooding, fire, drought, and other climate risks have always been a danger to property and safety. However, with the changing climate, these risks are increasing, impacting the probability of damage, cost of utilities, price of insurance, and potential resale value of homes.

This week, we filed a friend-of-the-court brief to protect borrowers’ rights under federal law to obtain vital information about their mortgage loans from servicers.