Designing for the people we serve
We believe our work should be rooted in research and experience from the people we serve. For many, our website’s homepage is the front door to the CFPB. We are excited to unveil our homepage redesign which considered feedback from dozens of people like you.
Using the Homeowner Assistance Fund program to help borrowers prevent foreclosure
The HAF program can assist homeowners with housing-related costs. The CFPB strongly encourages mortgage servicers to participate in this program and work with homeowners to help prevent avoidable foreclosures.
Safely sending money to loved ones in conflict areas
People in the United States are trying to connect with family and friends in Ukraine, including finding ways to send money directly. Here are resources to safely send money overseas.
New effort focused on financial issues facing rural communities
The Consumer Financial Protection Bureau has launched a new initiative to focus on financial issues facing rural America. Our effort will initially focus on rural banking deserts, discriminatory and predatory agricultural credit, and manufactured housing.
Shining a Spotlight on Workers’ Financial Experiences
In response to concerns from workers about financial risk and harm from employers, the CFPB is looking into the consumer financial products or services that workers face in the workplace, including employer-driven debt and the selling of worker data.
Rising car prices means more auto loan debt
Due to its size and impact on Americans’ everyday lives, we are closely monitoring auto lending. As the economy recovers, we need to ensure that the market is fair, transparent, and competitive – and is working for consumers.
Inaccurate Small Business Credit Reports Can Block Access to Loans
Inaccurate credit reports hurt small businesses similar to how they hurt consumers – the CFPB commends the FTC for taking action to hold credit reporting agencies accountable for their misconduct toward small businesses.
Using special purpose credit programs to serve unmet credit needs
Far too many minority households and businesses continue to lack fair and equitable access to credit. Federal agencies encourage lenders to explore use of special purpose credit programs to better serve historically disadvantaged individuals and communities.
Report illustrates how the big three credit reporting companies are giving consumers the runaround
A CFPB report revealed that the NCRAs have largely relied on vague, unhelpful form letters in response to consumer complaints filed with the Bureau. This practice, which surged in 2020, left families and communities vulnerable at the height of an unprecedented global pandemic and economic crisis.
If you’re a homeowner struggling to make housing-related payments due to the pandemic, help is available or coming soon
There is help for homeowners financially affected by the COVID-19 pandemic. The Homeowner Assistance Fund (HAF) is a federal program that provides aid to states, Tribes, and territories to assist homeowners with housing-related costs. Learn how to sign up for more information or apply for assistance.