Support Spanish-speaking customers with Spanish-language disclosures
Financial institutions have responsibilities to serve their communities, including communities that predominantly speak languages other than English. To help them serve their customers, we provide Spanish translations of disclosures.
Data spotlight: Older adults living in mobile homes
The CFPB’s Data Spotlight report examines the characteristics of older adults living in mobile homes. Many older adults living in mobile homes are burdened by housing costs and frequently struggle to afford regular living expenses.
The CFPB’s 2021 Fair Lending Annual Report to Congress
This report describes our fair lending activities in enforcement, guidance and rulemaking, interagency coordination, and outreach and education for calendar year 2021.
Credit reporting companies and furnishers have obligations to assure accuracy in consumer reports
The CFPB recently filed two amicus briefs to ensure that credit reporting companies and furnishers follow their legal responsibilities with respect to accuracy in consumer reports.
Exams lead to remediation for private loan servicers’ unfair practices
The CFPB is taking action against private student loan servicers that fail to live up to their promises. Consumers rely on servicers execute on incentive programs and provide promised payment relief. When they don’t, the Bureau will hold them accountable.
Overcharging for add-on products on auto loans
The Division of Supervision, Enforcement, and Fair Lending is taking action against sloppy servicing practices that cause consumer harm, such as unfair practices that may occur when add-on products terminate. We will continue to scrutinize servicer practices to make sure that borrowers aren’t overcharged when their loans end early.
Cómo prevenir y reportar estafas contra adultos mayores
Durante el Mes Nacional del Adulto Mayor, el CFPB y la FTC se han asociado para juntos, educar a los adultos mayores y sus familias sobre qué hacer, y dónde reportar estafas y fraude.
How to prevent and report scams targeting older adults
During Older Americans Month, the CFPB and FTC are partnering together to educate older adults and their families on what to do and where to report scams and fraud.
You have rights and protections when you send money abroad
When you send money overseas, remittance providers have to comply with rules about disclosing costs and fees, taking care of cancellations and refunds, resolving errors, and more.
Usted cuenta con derechos y protecciones cuando envía dinero al exterior
Cuando usted envía dinero al exterior, los proveedores de servicios de transferencias deben cumplir con normas sobre la declaración de costos y tarifas, la atención a cancelaciones y reembolsos, la resolución de errores, y más.