The Division of Supervision, Enforcement, and Fair Lending is taking action against sloppy servicing practices that cause consumer harm, such as unfair practices that may occur when add-on products terminate. We will continue to scrutinize servicer practices to make sure that borrowers aren’t overcharged when their loans end early.

Durante el Mes Nacional del Adulto Mayor, el CFPB y la FTC se han asociado para juntos, educar a los adultos mayores y sus familias sobre qué hacer, y dónde reportar estafas y fraude.

During Older Americans Month, the CFPB and FTC are partnering together to educate older adults and their families on what to do and where to report scams and fraud.

When you send money overseas, remittance providers have to comply with rules about disclosing costs and fees, taking care of cancellations and refunds, resolving errors, and more.

Cuando usted envía dinero al exterior, los proveedores de servicios de transferencias deben cumplir con normas sobre la declaración de costos y tarifas, la atención a cancelaciones y reembolsos, la resolución de errores, y más.

當您向海外匯款時，匯款服務機構必須遵守有關披露成本和費用、處理取消和退款、糾正錯誤等規定。

dMillions of students seek postsecondary degrees in the hope that advancing their education will lead to better job opportunities, higher earnings, and greater economic security for themselves and their families. But many institutions of higher education are precluding students from making professional and educational gains by withholding their official transcriptsContinue Reading

Financial companies that collect and process loan payments play a critical role in consumer finance markets. The Consumer Financial Protection Bureau (CFPB) is the primary federal regulator of the consumer debt collection industry, and today, we submitted our annual report to Congress on the Fair Debt Collection Practices Act (FDCPA).

The Department of Education announced that the student loan pause will continue through August 31, 2022. Here are three things to keep in mind.