Credit disputes: getting a clear statement of results from your furnisher
When you dispute credit information with your bank or other furnisher, you should get a clear and understandable response stating a result.
Explainer: What is nonbank supervision?
The CFPB examines financial companies for compliance with Federal law, to protect consumers and maintain well-functioning markets.
FFELP student loan borrowers: take full advantage of fixes to Income-Driven Repayment
The Education Department is making important fixes to income-driven repayment this year. These fixes will help borrowers reach loan forgiveness sooner. Borrowers with Commercial FFELP loans must consolidate your loans in order to benefit from these changes.
CFPB tells credit card CEOs: Practice of suppressing payment data has potential for consumer harm
Our research shows that credit card companies are suppressing data and information on exact payment amounts repaid by borrowers. A new letter to the CEOs seeks to find out why.
CFPB launches new system to promote consistent enforcement of consumer financial protections
The CFPB is beginning a new system of Consumer Financial Protection Circulars to provide guidance to enforcers of federal consumer financial law and to increase transparency for the public and regulated entities.
Improving how the CFPB gathers feedback
At the CFPB, we are committed to delivering trustworthy, impartial, accurate and timely information to the people we serve. To maintain this commitment we provide clear, impartial answers to hundreds of financial questions on Ask CFPB. Ask CFPB offers information you can use to make more informed choices about yourContinue Reading
Support Spanish-speaking customers with Spanish-language disclosures
Financial institutions have responsibilities to serve their communities, including communities that predominantly speak languages other than English. To help them serve their customers, we provide Spanish translations of disclosures.
Data spotlight: Older adults living in mobile homes
The CFPB’s Data Spotlight report examines the characteristics of older adults living in mobile homes. Many older adults living in mobile homes are burdened by housing costs and frequently struggle to afford regular living expenses.
The CFPB’s 2021 Fair Lending Annual Report to Congress
This report describes our fair lending activities in enforcement, guidance and rulemaking, interagency coordination, and outreach and education for calendar year 2021.
Credit reporting companies and furnishers have obligations to assure accuracy in consumer reports
The CFPB recently filed two amicus briefs to ensure that credit reporting companies and furnishers follow their legal responsibilities with respect to accuracy in consumer reports.