If you used U.S. Equity Advantage’s auto loan Payment Accelerator Program, a check may be on the way
More than 120,000 consumers will receive checks in the mail after the Consumer Financial Protection Bureau’s enforcement action against USEA for its misleading practices.
Beware of scammers pretending to be from the CFPB
We’ve heard from people, specifically older adults, who were defrauded thousands of dollars by scammers claiming to be contacting them from the CFPB. The CFPB will NEVER call you to confirm that you have won a lottery, sweepstakes, class-action lawsuit, or ask you to pay fees or taxes.
Exploring the connection between financial assistance for medical care and medical collections
Consumers, including those with insurance, incur significant charges related to medical care. Nonprofit healthcare providers are required to establish financial assistance policies for consumers who cannot afford services. In this blog, we explore the connection between eligibility for these financial assistance programs and the prevalence of medical collections using ourContinue Reading
Why we’re modernizing how we collect credit card data
By gathering better price and availability data for more credit card products and making it publicly available, the CFPB seeks to empower consumers to choose the best card for their unique situation and to encourage issuers to compete more on rates.
Examining the factors driving high credit card interest rates
As credit card profitability increases, a new analysis looks at why credit card interest rates continue to rise despite historically low charge-offs and cost of funds alongside a stable share of subprime accounts.
New risks emerge as line between payments and commerce blurs
Innovations across the payments ecosystem are transforming how people access financial products and services. However, the ease and utility of these services may raise concerns if peoples’ financial data is aggregated and monetized without their full awareness, knowledge, or permission.
CFPB recognizes national whistleblower day
Whistleblowers can help the CFPB protect consumers and support the rule of law. The law protects whistleblowers at financial institutions from retaliation.
Office of Research blog: Housing inflation is hitting low-income renters
Housing costs rose rapidly last year but some people feel this inflation more than others. New research shows that low-income renters’ credit card debt increased by nearly 40 percent over the last year, far faster than owners.
Time is running out for student loan servicers to help servicemembers with student loans get debt relief
Student loan servicers with military borrowers should act quickly to identify and notify military borrowers about the PSLF Limited Waiver before October 31, 2022.
Long hold times or excellent care? Tell us about the customer service at your bank or credit union!
Banks and credit unions should ensure you’re getting timely responses to your banking questions. To help ensure they’re meeting your needs, we’re asking you to share your experiences, good or bad, by August 22, 2022