Examining the factors driving high credit card interest rates
As credit card profitability increases, a new analysis looks at why credit card interest rates continue to rise despite historically low charge-offs and cost of funds alongside a stable share of subprime accounts.
New risks emerge as line between payments and commerce blurs
Innovations across the payments ecosystem are transforming how people access financial products and services. However, the ease and utility of these services may raise concerns if peoples’ financial data is aggregated and monetized without their full awareness, knowledge, or permission.
CFPB recognizes national whistleblower day
Whistleblowers can help the CFPB protect consumers and support the rule of law. The law protects whistleblowers at financial institutions from retaliation.
Office of Research blog: Housing inflation is hitting low-income renters
Housing costs rose rapidly last year but some people feel this inflation more than others. New research shows that low-income renters’ credit card debt increased by nearly 40 percent over the last year, far faster than owners.
Time is running out for student loan servicers to help servicemembers with student loans get debt relief
Student loan servicers with military borrowers should act quickly to identify and notify military borrowers about the PSLF Limited Waiver before October 31, 2022.
Long hold times or excellent care? Tell us about the customer service at your bank or credit union!
Banks and credit unions should ensure you’re getting timely responses to your banking questions. To help ensure they’re meeting your needs, we’re asking you to share your experiences, good or bad, by August 22, 2022
Banks’ overdraft/NSF fee revenues evolve along with their policies
This blog post examines recent changes in overdraft and NSF fee revenues reported in call reports to understand how announced changes in overdraft policies affected these revenues.
Protecting servicemembers from costly auto loans and wrongful repossessions
Servicemembers face unique challenges in the financial marketplace. The CFPB is working to protect servicemembers and military families from costly auto loans and wrongful repossessions.
Promoting competition in our financial markets
Congress has charged the CFPB with ensuring that markets for consumer financial products are competitive. Over the last year, the CFPB has taken a number of steps to promote competition in our markets.
Technologists wanted
The CFPB is hiring product managers, designers, engineers, data scientists, and more to help detect and prevent unfair, deceptive, and abusive practices in financial markets.