Help us spur new opportunities for homeowners in the mortgage market
The CFPB seeks insights on ways to improve mortgage refinances for homeowners who would benefit from refinancing, especially for borrowers with smaller loan balances. We also want public input on ways to support assistance for mortgage borrowers who experience financial disruptions.
The CFPB is mobile-first
Today, the majority of traffic to consumerfinance.gov comes from mobile devices, matching a nation-wide trend. We are proud of the work that we have done to make our systems mobile-friendly and are committed to doing more.
Market monitoring insights: Examining the potential credit impact of high vehicle costs for consumers
Examination of the potential relationship between rising car prices and larger loan amounts and monthly payments, and the impact of those changes in auto loan characteristics for consumers.
Checks sent to consumers harassed by Yorba Capital Management
People who were falsely threatened with legal action by the debt collector will receive compensation from the CFPB’s Civil Penalty Fund.
Furnishers have an obligation to investigate consumer disputes
The CFPB recently filed an amicus brief to ensure furnishers follow their obligation to investigate disputes that consumers submit to credit reporting companies.
Este alerta con estafadores haciéndose pasar por nosotros
Esta semana confirmamos que hay estafadores usando nombres e imágenes de nuestros empleados para robar su dinero. Escuchamos de la gente, específicamente adultos mayores, quienes perdieron miles de dólares por estafadores haciéndose pasar por nosotros en el CFPB.
If you used U.S. Equity Advantage’s auto loan Payment Accelerator Program, a check may be on the way
More than 120,000 consumers will receive checks in the mail after the Consumer Financial Protection Bureau’s enforcement action against USEA for its misleading practices.
Beware of scammers pretending to be from the CFPB
We’ve heard from people, specifically older adults, who were defrauded thousands of dollars by scammers claiming to be contacting them from the CFPB. The CFPB will NEVER call you to confirm that you have won a lottery, sweepstakes, class-action lawsuit, or ask you to pay fees or taxes.
Exploring the connection between financial assistance for medical care and medical collections
Consumers, including those with insurance, incur significant charges related to medical care. Nonprofit healthcare providers are required to establish financial assistance policies for consumers who cannot afford services. In this blog, we explore the connection between eligibility for these financial assistance programs and the prevalence of medical collections using ourContinue Reading
Why we’re modernizing how we collect credit card data
By gathering better price and availability data for more credit card products and making it publicly available, the CFPB seeks to empower consumers to choose the best card for their unique situation and to encourage issuers to compete more on rates.