CFPB releases updates to mortgage servicing exam procedures
Today, the CFPB is releasing our updated Mortgage Servicing Examination Procedures, providing transparency to stakeholders about how we do our work.
What’s ahead for Wells Fargo and its customers
As a result of the CFPB’s enforcement action against Wells Fargo Bank, customers of its auto loan, mortgage, and banking businesses could expect to receive payments that help make up for the bank’s illegal practices.
Protecting people’s access to their money
This week, the CFPB filed a friend-of-the-court brief to ensure people have access to legal protections for their government benefit prepaid cards.
What new supervised institutions need to know about working with the CFPB
The CFPB’s supervisory activities may help entities identify issues before they become systemic or cause significant harm. Here’s what newly supervised institutions can expect from a supervisory relationship with the CFPB.
Office of Research Blog: Even as rents increase, fewer people are buying
The past two years of high inflation have been difficult for renters. A substantial percentage of renters missed rent payments, and relatively few renters who missed payments found assistance. Additionally, we show that the transition to homeownership has slowed markedly in the past year. Notably, Black and Hispanic families wereContinue Reading
Mortgage financing options in a higher interest rate environment
With mortgage interest rates elevated to levels not seen in many years, homebuyers are more likely to be offered, or seek out, alternatives to fixed-rate mortgages to help lower their monthly mortgage payments. Mortgage applicants should be aware of how these programs work to select the best option for theirContinue Reading
Consumers harmed by prison financial services company JPay to receive compensation
JPay violated the Consumer Financial Protection Act (CFPA) by charging consumers fees to access their own money on prepaid debit cards that consumers were forced to use. Eligible consumers may receive a check in the mail, or they can submit a claim online.
CFPB to issue $95 million in redress to consumers harmed by Premier Student Loan Center
The CFPB will distribute over $95 million in redress to over 87,000 consumers harmed by a student loan debt relief enterprise operated by Consumer Advocacy Center Inc., d/b/a Premier Student Loan Center, and related companies.
Usamos la data de quejas para ayudar a ciudades y condados a proteger a los consumidores
Estamos trabajando junto a gobiernos municipales y condales para identificar y enfrentar el daño financiero a sus habitantes.
Consumers harmed by fraudulent student loan debt-relief services will receive payments
Consumers will receive checks in the mail from the CFPB’s enforcement action against five student loan debt relief companies.