Debt collectors are moving away from furnishing medical debt, in part, due to data integrity challenges in medical debt collections.

At the CFPB, we aim to make financial markets work for all consumers. We believe it’s our responsibility to let the voices of people we serve guide our work early and often.

The distribution of credit score tiers shifted upward during the pandemic. Individuals in all credit score tiers were more likely to move up at least one tier or remain in their own tier during the pandemic, but upward mobility was especially improved for consumers with subprime credit scores.

Cuando las tasas de interés son las más altas de los últimos 20 años, los propietarios de viviendas muy probablemente recibirán ofertas, o buscarán alternativas de hipotecas con tasa fija, que les ayuden a reducir sus pagos hipotecarios mensuales.

Mortgage servicers have direct communication with homeowners. Servicers may remind homeowners that one option to avoid foreclosure is selling the home. Servicers may recommend homeowners speak with a real estate agent for a free estimate of the home’s current value. Servicers can also direct struggling homeowners to HUD-approved housing counselingContinue Reading

Today, the CFPB is releasing our updated Mortgage Servicing Examination Procedures, providing transparency to stakeholders about how we do our work.

As a result of the CFPB’s enforcement action against Wells Fargo Bank, customers of its auto loan, mortgage, and banking businesses could expect to receive payments that help make up for the bank’s illegal practices.

This week, the CFPB filed a friend-of-the-court brief to ensure people have access to legal protections for their government benefit prepaid cards.

The CFPB’s supervisory activities may help entities identify issues before they become systemic or cause significant harm. Here’s what newly supervised institutions can expect from a supervisory relationship with the CFPB.