The CFPB is monitoring financial institutions’ use of chatbot technology to ensure consumers receive timely and reliable support from their providers. Please follow and like us:

In response to the COVID-19 crisis, the CFPB’s Elder Fraud Prevention and Response Network program adapted to conduct convenings virtually to respond to financial exploitation targeting older adults, including those from underserved populations. Elder justice stakeholders can learn from their best practices and replicate their efforts in their communities. PleaseContinue Reading